The different ways you can stay in touch with your pension or pull up the key details whenever you need them.
We have lots of different pension policies. To find out how best to manage yours, please find the type that best matches yours below.
If you're thinking about making changes to your pension, please remember that the value of your pension can go down as well as up and you may get back less than has been paid in.
For our joint protection, telephone calls may be recorded and/or monitored and will be saved for a minimum of 5 years. Calls to 0800 numbers from UK landlines and mobiles are free. Our opening hours may be different depending on which team you need to speak to.
Manage the pension provided to you by your employer.
If you have a Workplace pension with an account number starting with "GS", or a membership number starting with "F".
You may need your policy number if you have never accessed your account online before.
Monday to Friday: 8:00am - 6:00pm
Saturday and Sunday: Closed
Monday to Friday: 8:00am - 6:00pm
Saturday and Sunday: Closed
You can check your pension value and amend personal details on MyAviva. If you need to manage transactions, please do it through your financial adviser.
Monday to Friday: 8:30am - 5:30pm
Saturday and Sunday: Closed
You may need your policy number if you have never accessed your account online before. You will find your policy number on your policy documents or your Annual Benefits Statement.
Monday to Friday: 8:00am - 6:00pm
Saturday and Sunday: Closed
You may need your policy number if you have never accessed your account online before.
Please get in touch with our team to manage your account.
Monday to Friday: 9:00am - 5:00pm
Saturday and Sunday: Closed
If you’re planning for the future, you can use our pension calculator to see what you could be working with in retirement. Just pop in details of your pensions and we'll rustle up the numbers.
Just choose the online enquiry form that suits your query best and we'll get back to you as soon as we can.
Send us the details and we'll aim to get back to you within 72 hours.
Ask us a question
Find out how to change your address for a pension policy.
Change your address
We’ve got further information about our Aviva Pension (SIPP), managing annuities or transferring pensions.
Start saving for retirement or bring your pensions together in our flexible Aviva Self-Invested Personal Pension (SIPP).
More on the Aviva Pension about Aviva Pension (SIPP)
Find out how to manage your policy if you’re an existing annuity customer.
Manage your annuity about Manage your annuity policy
You can transfer your existing pensions into one place with us so they're easier to manage. Transferring isn't right for everyone and you need to consider the pros and cons. You may need advice for which you'll be charged. Capital at risk.
Find out how to transfer your pension about Pension transfer
Take a look at our library of helpful articles and guides.
The age that you can start taking your pension is changing from 55 to 57 from 6th April 2028. Find out more about the change here.
Find out when about Changes to the normal minimum pension age
Don’t let saving for your future slip any further down your priority list: here’s what you need to know about paying into a pension if you’re self-employed. Capital at risk.
What you need to know about Pensions for the self-employed: what you need to know
Bonus pension sacrifice is when you pay all or some of your bonus into your pension plan. Find out more here.
Find out about bonus sacrifice about Bonus pension sacrifice: paying your bonus into your pension
If your pension is losing money, understanding how pension investments work can help ease your fears.
Explore what you should do if your pension has lost money about My pension is losing money. What should I do?
What’s in your pension statement and how often is comes will all depend on the type of pension you have.
Get to know your statement about Understanding your pension statement
Discover how you can close the gap if you have missed contributions.
Why it matters about Checking your National Insurance record for gaps
Transferring all your pensions into one could save time and provide a clearer picture when you’re making retirement plans. Capital at risk.
More on transferring your pension about Should I combine my pensions into one pot?
A SIPP is a type of personal pension where the investment decisions belong to you. You decide how and where your money is invested from a wide range of options.
Find out more about What’s a SIPP (Self-Invested Personal Pension)?
Aviva Life & Pensions UK Limited.
Registered in England No 3253947. Aviva, Wellington Row, York, YO90 1WR. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Firm reference number 185896.
Aviva Wrap UK Limited.
Registered in England No. 4470008. Aviva, Wellington Row, York, YO90 1WR. Authorised and regulated by the Financial Conduct Authority. Firm reference number 231530.
Aviva Pension Trustees UK Limited.
Registered in England No. 2407799. Aviva, Wellington Row, York, YO90 1WR. Authorised and regulated by the Financial Conduct Authority. Firm reference number 465132.
Aviva Insurance Limited Registered in Scotland No 2116. Aviva, Pitheavlis, Perth PH2 0NH. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Firm reference number 202153.
